Terms of Service

By accessing or using Capsule Note (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 16 years of age.

Capsule Note is a time capsule letter service that allows you to:

• Write and save letters for future delivery
• Schedule letters to be delivered to yourself or others via email
• Optionally send physical letters via postal mail
• Store and manage your letter collection
• Access your letters from any device

To use certain features of the Service, you must create an account.

Account Requirements

• You must be at least 16 years old to create an account
• You must provide accurate and complete information
• You must keep your account credentials secure
• You must not share your account with others

Your Responsibilities

• You are responsible for all activity under your account
• You must notify us immediately of any unauthorized access
• You must not use the Service for any illegal purpose
• You must comply with all applicable laws and regulations

Some features of the Service require payment:

• Prices are displayed in your local currency where possible
• All payments are processed securely through Stripe
• Subscriptions automatically renew unless cancelled
• You can cancel your subscription at any time from your account settings
• Unused credits do not expire while your account is active

Refund Policy

We offer a 30-day money-back guarantee for new subscriptions. If you're not satisfied within 30 days of your first payment, contact us for a full refund. Refunds for letter credits are provided on a case-by-case basis.

You retain ownership of all content you create in Capsule Note, including your letters, drafts, and any other materials you upload or create.

By using the Service, you grant us a limited license to store, process, and transmit your content solely for the purpose of providing the Service. We will not use your content for any other purpose without your consent.

Your letter content is encrypted and we cannot access it. This means we cannot monitor, review, or moderate the content of your letters.

You may not use Capsule Note for any of the following:

The Service and its original content (excluding user content), features, and functionality are owned by Capsule Note and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service, nor may you reverse engineer or attempt to extract the source code of our software.

Termination by You

You may terminate your account at any time through your account settings. Upon termination, your scheduled letters will be cancelled and your data will be deleted within 30 days.

Termination by Us

We may terminate or suspend your account immediately, without prior notice, if you breach these Terms. We may also terminate the Service entirely with 90 days' notice to users.

Effect of Termination

• Your right to use the Service will cease immediately
• Any scheduled letters will be cancelled
• Your data will be deleted within 30 days
• Any prepaid credits will be forfeited unless refunded

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Service will be uninterrupted, secure, or error-free. We do not guarantee that letters will be delivered exactly on time in all circumstances, though we strive for 99.95% on-time delivery.

To the maximum extent permitted by law, Capsule Note shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Capsule Note is incorporated, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date.

For significant changes, we will notify you via email at least 30 days before the changes take effect. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.